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So you can follow below steps to resolve this issue and post here if it helps you.Ī) Configure Outlook as the default program and the default Mail to client by following below steps.ġ) Make Outlook the default program under Outlook > File > Options > General > Start-up Options > Check the box that says “Make Outlook the default program”.Ģ) Navigate to Control Panel > Default Programs > Set Default Programs > Set Program Associations > Under List of programs, select Google Chrome > On the right hand side bottom, click on the option which says “Choose Defaults for this program” > Set program association window will open up, in that window under protocols check for Mailto protocol if it shows up as Outlook, if it shows up as chrome, just check the box and hit the save button. Dynamics Previous Versions Dynamics Previous VersionsĬause for this issue is that Outlook is not configured as the default “Mailto” client for Chrome Browser.Implementing Dynamics 365 Implementing Dynamics 365.Artificial Intelligence Artificial Intelligence.Dynamics 365 Products Dynamics 365 Products.